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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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Max Shuck

March 28, 2026

5  out of  5
rating by Max Shuck
"Place is really great. Gives you pretty good deals was the only place that offered below. $200 for an 18-year-old getting a car highly recommend"
We responded:
"Thank you so much for the 5-star review, Max! We really appreciate the kind words and the opportunity to talk with you about your car insurance!"
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Eric Skorge

March 27, 2026

5  out of  5
rating by Eric Skorge
"Very friendly and resourceful"
We responded:
"Thank you so much for the 5-star review, Eric. We really appreciate it and the kind words here at Austin Kyle State Farm, thank you!"
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Ross Striebeck

March 25, 2026

5  out of  5
rating by Ross Striebeck
"Karmyn and the crew at State Farm increased my insurance protection and saved me a significant amount on my premiums. Thank you"
We responded:
"Thank you for the amazing review, Ross! It is truly the goal of our team to exceed expectations when it comes to all insurance needs."
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Ben Gwinnell

March 25, 2026

5  out of  5
rating by Ben Gwinnell
"Felicia was extremely helpful addressing any needs or questions I had. she was friendly, honest, and prompt in her communication."
We responded:
"Thanks so much for the fantastic review, Ben! We are so glad you had a positive experience with us here on Austin Kyle State Farm. If there is anything we can do for you in the future, just give us a shout! "
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Abigail Racop

March 25, 2026

5  out of  5
rating by Abigail Racop
"Felicia Craft with Austin Kyle State Farm is such a great person to work with! She really works hard to provide excellent customer support, answer all of my questions, always goes above and beyond to protect my coverage! Amazing at what she does, and fun to get to work with."
We responded:
"I am so glad you've had such a great experience with Felicia here at Austin Kyle State Farm! We really do try our best to give the best customer service experience that we can! Thank you for allowing us the opportunity, we appreciate it!"
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Harley

March 25, 2026

5  out of  5
rating by Harley
"I highly recommend Felicia Craft at Austin Kyle State Farm for all of your Insurance needs!"
We responded:
"Wow, thank you for the 5-star review, Harley! We deeply appreciate your support! If you ever need any help or have any questions on anything insurance related, please do not hesitate to get in touch!"
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Scott Moody

March 25, 2026

5  out of  5
rating by Scott Moody
"Austin Kyle at State Farm has saved us quite a bit of money per year switching to State Farm."
We responded:
"This is GREAT news to hear! I am so glad we were able to save you money on your car and home insurance! Thank you so much for the opportunity and the kind review!"
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Justice for Batman

March 25, 2026

5  out of  5
rating by Justice for Batman
"I highly recommend speaking with Felicia Craft of Austen Kyle State Farm for all your insurance needs! She is incredibly smart, funny, and talented. I’m grateful for her one on one time, attention to details, great communication skills, and excellent customer service!"
We responded:
"Wow, what an amazingly thoughtful review, thank you so much! I am so glad you've had such a great experience with Felicia here at Austin Kyle State Farm! "
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Abigail Racop

March 25, 2026

5  out of  5
rating by Abigail Racop
"I LOVE getting to chat all things insurance with Miss Felicia Craft! She is incredibly knowledgeable, smart, talented at her work, and makes talking insurance fun! She is dedicated to what she does, and has a passion for helping others and saving people money!"
We responded:
"Thank you for the amazing review! We are thrilled to hear you had a wonderful experience with Felicia here at Austin Kyle State Farm. Thank you for the opportunity to talk with you about all your insurance needs! "
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Matt Sacra

March 19, 2026

5  out of  5
rating by Matt Sacra
"Great service"
We responded:
"Thank you so much for the 5-star review of our team, Matt! We really appreciate your kind words, the 5-star review and the opportunity to help with your insurance here at Austin Kyle State Farm. "
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Ashley Taylor

March 13, 2026

5  out of  5
rating by Ashley Taylor
"Austin and his team are AMAZING!"
We responded:
"Ashley, thank you so much for this very kind review! It was our pleasure here at Austin Kyle State Farm to get to help with your home and car insurance! "
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Sara Slunder

March 3, 2026

5  out of  5
rating by Sara Slunder
"Alisha helped me get a great deal with my life insurance"
We responded:
"Thanks for the impressive review! We are thrilled to hear you had a wonderful experience with State Farm Agent Austin Kyle’s Team here in Lafayette . "
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Sandy Richardson

March 3, 2026

5  out of  5
rating by Sandy Richardson
"Karmyn Anderson was a delight to work with. I had a negative experience with another carrier and she was a breath of fresh air. I actually enjoyed getting a quote and was happy to accept it! Thanks Karmyn!!"
We responded:
"Sandy, thank you so much for the 5-star rating! If you have any insurance questions or need assistance, State Farm Agent Austin Kyle’s Team is just a call or email away!"
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Matthew Spence

February 19, 2026

5  out of  5
rating by Matthew Spence
"They were extremely quick and friendly and always willing to do make things right."
We responded:
"Thank you so much for the 5 star review, kind words and the opportunity to help with your car insurance, Matthew. We really appreciate all of those things! "
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Ben Johnson

February 2, 2026

5  out of  5
rating by Ben Johnson
"My experience was amazing honestly. Quick and easy and super helpful"
We responded:
"Thanks so much for the amazing review, Ben! We really appreciate your support here in Lafayette . If you ever have any questions or need insurance assistance in the future, we are just a message away!"
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Danielle Cucuzella

January 17, 2026

5  out of  5
rating by Danielle Cucuzella
"I cannot say enough good things about Austin and his team. I moved here and needed to change my apartment and vehicle insurance over quickly, all while in the process of building a home. I had an exorbitant amount of questions and he patiently helped me through every step and worked around my schedule. He made himself available by phone, text, and email to accommodate me. I cannot recommend him enough if you are looking for an honest insurance agent to help you with rental, vehicle, or home insurance."
We responded:
"Thanks so much for the amazing review, Danielle! We really appreciate your support here in Lafayette and West Lafayette. If you ever have any questions or need insurance assistance in the future, we are just a message away! Thank you for your 5-star review. We appreciate your feedback and are so happy to hear that you had a positive experience here at Austin Kyle State Farm! "
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Anthony Karnes

January 13, 2026

5  out of  5
rating by Anthony Karnes
"Austin and his team were very polite, knowledgeable and helpful."
We responded:
"Thanks Anthony, we appreciate the opportunity to help with your car and home insurance and the kind words! Thank you!"
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James McCarter

January 9, 2026

5  out of  5
rating by James McCarter
"Friendly, honest, well-informed, thorough service. Highly recommended."
We responded:
"Thank you so much for these incredibly kind words! We appreciate them so much. The kindness and recommendation mean the world, thank you! "
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William Nagelkirk

January 8, 2026

5  out of  5
rating by William Nagelkirk
"Answered all my questions about insurance and helped me find an appropriate policy."
We responded:
"Thank you so much for the time, opportunity to help with your car and renters insurance and 5-star review William! We appreciate them all!"
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rory monkhouse

January 2, 2026

5  out of  5
rating by rory monkhouse
"Everything was great."
We responded:
"Thank you so much, Rory! We really appreciate the 5-star review and kind words! Happy new year!"
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Michele McClellan

December 22, 2025

5  out of  5
rating by Michele McClellan
"Very happy with the amount of money we were able to save on our auto insurance. Our agent was very helpful and sounded like a up beat person. I was impressed and I am glad I switched to State Farm"
We responded:
"I'm so glad to hear we were able to save you money on your car insurance, Michele! I also always love hearing you had a great experience with Alisha here at Austin Kyle State Farm. Thank you so much for the opportunity and 5-star review, we appreciate both!"
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Mike Asher

December 2, 2025

5  out of  5
rating by Mike Asher
"Very professional"
We responded:
"Thank you so much for the kind words and 5-star review, Mike! We appreciate it!"
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Martine Christensen

December 1, 2025

5  out of  5
rating by Martine Christensen
"Amy gave me all the help I needed to make a buying decision"
We responded:
"Thank you for the opportunity to help with your car and home insurance, Martine! We appreciate the chance and the 5-star review!"
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Miranda Johnson

November 26, 2025

5  out of  5
rating by Miranda Johnson
"I’ve been searching for a new auto insurance company and Amy Huynh made the transition so smooth and she helped me save a good chunk of change! I would recommend State Farm to anyone because of how stellar Amy was."
We responded:
"Thank you so much, Miranda! We're so glad that we could help make the car insurance shopping experience easy for you and save money on top of it! Thank you very much for the opportunity and 5-star review!"
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Lawrence Murray

November 19, 2025

5  out of  5
rating by Lawrence Murray
"Very good description of the policy offers in a way I could understand all parts."
We responded:
"Thank you so much for the very kind words, Lawrence! I'm glad that we could make talking through your car and home insurance easy to understand. We definitely try to make it as easy as possible! Thank you for the opportunity, we really appreciate it."